Your Privacy is Our Responsibility

c6zz Privacy Policy

This policy clearly sets out the complete details of how your personal information is collected, protected, and managed at c6zz.

Last Updated: January 2026

This privacy policy ("Policy") applies to the collection, use, and protection of information between c6zz ("we", "us", or "the Platform") and its users ("you" or "user"). By using our website or services, you are considered to have agreed to the terms of this Policy.

c6zz operates a safe and transparent online entertainment platform for users in Bangladesh. We place the highest importance on your privacy and are committed to protecting your information.

1

What Information We Collect

1.1 Information You Provide Directly

When you create an account on c6zz, log in, or contact us, you voluntarily provide the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank accounts)
  • National ID card or other government-issued documents for identity verification
  • Messages and information provided when contacting the support team

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

  • IP address and device information (browser, operating system)
  • Login and logout times and session information
  • Which pages you visited on the platform and how long you spent on them
  • Gaming activity, bet amounts, and history
  • Data collected through cookies and similar tracking technologies
2

How Your Information is Used

c6zz uses your collected information only for the legitimate purposes described below. We never sell your information to third parties without a valid reason.

  • Account Management: To create, verify, and keep your account secure.
  • Transaction Processing: To complete deposits and withdrawals and ensure financial security.
  • Identity Verification: To prevent fraud and confirm users are 21+.
  • Customer Support: To resolve your issues and provide assistance.
  • Notifications & Updates: To inform you of important account or service-related information.
  • Service Improvement: To analyze and further improve the experience on our platform.
  • Legal Obligations: To comply with applicable laws and regulations and to prevent misuse.
  • Responsible Gaming: To identify excessive gambling risks and provide support to users.
3

Sharing Information with Third Parties

c6zz does not sell your personal information to advertisers or unrelated third parties under any circumstances. However, sharing information may be necessary in the specific situations below:

3.1 Service Providers

We share information with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers. They receive only the information necessary to complete transactions and are required to follow their own privacy policies.

3.2 Game Service Providers

Our software partners, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi, may receive limited technical information to operate games. This information does not reveal personal identity.

3.3 Legal Requirements

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases, we will disclose only what is legally required.

3.4 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new authority. However, the protections in this policy will continue to apply and you will be notified in advance.

4

Cookies & Tracking Technologies

Cookies and similar technologies are used on the c6zz website to improve your experience.

4.1 Essential Cookies

These cookies are essential for operating the core functions of the site. They are used to maintain your login session, ensure security, and run the basic functions of the platform. Disabling these cookies will prevent the site from working properly.

4.2 Functional Cookies

These cookies remember your preferences, language selection, and other personalized settings so that you have an improved experience each time you visit the site.

4.3 Analytics Cookies

We want to know which pages are used most and where there is room for improvement. Analytics cookies collect data anonymously and do not reveal any personal identity.

4.4 Cookie Controls

You can limit or disable cookies other than essential cookies through your browser settings. However, this may affect the quality of some services.

5

Data Security & Protection

c6zz takes industry-standard technical and organizational measures to protect your information. The key components of our security framework are listed below:

  • SSL Encryption: All data transmission between you and our servers is protected by SSL/TLS encryption.
  • Encrypted Storage: Sensitive information is stored in encrypted form and cannot be read directly.
  • Access Controls: Only authorized staff can access information to the extent necessary.
  • Regular Security Audits: Our systems are regularly reviewed to identify and address potential vulnerabilities.
  • Fraud Prevention: Automated systems monitor suspicious transactions and login attempts.

While we apply high-standard security measures, it is not entirely possible to guarantee 100% security on the internet. Keep your password confidential and contact us immediately if you notice any suspicious activity.

6

Data Retention Period

c6zz retains your information only for as long as it is needed. We consider the following factors when determining retention periods:

6.1 Active Accounts

All necessary information will be retained while your account is active. This is essential for providing services, maintaining transaction history, and resolving disputes.

6.2 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for a specified period for the purposes of legal obligations, dispute resolution, and fraud prevention.

6.3 Deletion Requests

Once legal retention requirements have been met, you may request that your information be deleted. However, such a request may be temporarily delayed in cases of ongoing legal obligations or disputes.

Your Rights
7

Your Privacy Rights

As a c6zz user, you have certain fundamental rights over your information. Contact our support team to exercise any of these rights.

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your information be deleted.

Right to Restrict Processing

You may object to the use of your information for specific purposes.

Right to Data Portability

You may request your information in a structured format.

Right to Withdraw Consent

Where information is being used on the basis of consent, you may withdraw that consent.

8

Protection of Minors' Information

c6zz is for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at the time of account registration. If we learn that information from a minor has been collected by mistake, that information will be deleted immediately and the account will be closed.

If you believe a minor is using our platform, please notify our support team.

9

Policy Changes & Updates

c6zz may update this privacy policy from time to time. The policy may be revised as a result of changes to services, legal requirements, or improvements to our security.

For significant changes, we will notify you through the following methods:

  • A notification will be sent to your registered email address
  • A relevant notice will be shown on the platform at the time of login
  • The "Last Updated" date at the top of this page will be changed

Continuing to use the platform after changes are made will be considered as your agreement to the revised policy. If you do not agree, please contact our support team to close your account.

10

Third-Party Websites & Services

Our platform may have connections to third-party payment gateways or game services. c6zz is not responsible for the privacy policies of these third-party services.

We advise you to read the privacy policy of any third-party service before using it. The policies of bKash, Nagad, Rocket, Upay, or any bank apply separately.

11

Privacy-Related Contact

If you have any questions about this privacy policy, wish to access or change your information, or have a complaint, please contact us:

Live Chat Support
24/7 support in Bengali and English

Request Processing

When submitting any request regarding your information, please include the following details:

  • Name registered on your account
  • Registered email address
  • Detailed description of your request
  • Identity verification information (if required)
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Terms & Conditions

Learn the complete rules and terms for using c6zz in detail.

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Responsible Gaming

Follow our guidelines to enjoy gaming safely and responsibly.

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FAQ

Find answers to common questions about c6zz all in one place.

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